Shipping policy
🚚 Shipping Policy
📦 Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
🌍 Shipping Locations
We currently ship to:
- United Kingdom
⏱️ Estimated Delivery Times
- UK: 2–5 business days
Please note: Delivery times are estimates and may vary due to customs, carrier delays, or high demand periods.
💸 Shipping Costs
- Shipping fees are calculated at checkout
- Free shipping may be offered on selected promotions or minimum order amounts
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
⚠️ Delays
While we aim to deliver on time, delays may occur due to:
- Customs processing (for international orders)
- Weather conditions
- Courier service disruptions
We are not responsible for delays once the package has been shipped, but we will always help you track your order.
📦 Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
🔁 Lost or Missing Packages
If your package is lost or has not arrived within the estimated delivery time, please contact us at:
Email: zyrah.ltd@gmail.com
We will investigate and assist you in resolving the issue.