Terms of service

📜 Terms of Service

🛍️ Overview

This website is operated by our store. Throughout the site, the terms “we”, “us” and “our” refer to our business. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

👤 Eligibility

By using this site, you confirm that:

You are at least 18 years old or have permission from a parent/guardian
You will not use our products for any illegal or unauthorized purpose

🌿 Products & Information

We specialize in botanical hair care products made from natural ingredients such as amla, bhringraj, rosemary, fenugreek, and cloves powders.

All products are for external use only
Results may vary from person to person
Product descriptions are for informational purposes and not medical advice

⚠️ Always perform a patch test before full use. Discontinue use if irritation occurs.

💳 Orders & Payments

All prices are listed in your local currency where applicable
We reserve the right to refuse or cancel any order at our discretion
Payment must be completed before order processing

🚚 Shipping

Orders are processed and shipped according to our Shipping Policy.
We are not responsible for delays caused by couriers, customs, or incorrect shipping details provided by the customer.

🔄 Returns & Refunds

Returns are handled in accordance with our Return & Refund Policy.
Due to hygiene reasons, opened or used products are not eligible for return.

⚠️ Limitation of Liability

We are not liable for:

Any allergic reactions or misuse of products
Indirect, incidental, or consequential damages
Delays or losses caused by third-party services (e.g., shipping carriers)

Use our products at your own discretion.

🔒 Intellectual Property

All content on this website (including text, images, branding, and product descriptions) is the property of our store and may not be copied, reproduced, or used without permission.

🛑 Prohibited Uses

You are prohibited from using the site or its content:

For unlawful purposes
To violate any laws or regulations
To transmit harmful code or viruses
To exploit or harm others

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

📩 Contact Information

For questions about these Terms of Service, please contact us at:
Email: zyrah.ltd@gmail.com

🇬🇧 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.